Safety

SKI PATROL Emergency: 802-464-4005

non-emergency: 802-464-1100 x4444

All employees are required to call Ski Patrol and their supervisor/manager in the case of involvement in an incident, whether on or off the clock.

GUEST- RELATED INCIDENTS

  • All employees must report themselves as witnesses to any incident observed on the mountain by contacting the Ski Patrol.

  • Assess the guest’s condition. Offer to call Ski Patrol if deemed necessary. If the guest refuses Ski Patrol, allow him to get up unassisted to continue skiing or riding.

  • Avoid making statements of personal opinion regarding the accident, including assignment of fault or blame.

  • For accidents that involve bleeding: Note where the person is bleeding and estimate how much loss of blood. If possible and appropriate, instruct the injured person to apply pressure over the wound.

  • Do not move the injured person or attempt to control bleeding. Exceptions may be made, if you have current First Aid training and proper equipment, e.g. latex gloves, pocket mask, etc.

  • Ski Patrol Dispatch: 802-464-1100 x4444

STUDENT-RELATED INCIDENTS

  • Do not attempt to move an injured person. Place crossed skis or a snowboard above the scene so they are visible to skiers and riders above.

  • Remain calm. Instruct your guests/students to stay with you at the scene and position them to wait in a protected area. Ask witnesses to remain on scene for Ski Patrol.

  • Report the accident via cell phone or send a competent adult to the base of a lift to contact Ski Patrol.

  • Wait with the injured student until Ski Patrol arrives.

  • Verify name and contact information of the guest.

  • Report all children’s incidents to the appropriate Children’s Center. A supervisor will contact the parent.

  • Patrol should ALWAYS be called for any incident involving a lift.

  • Report the incident to your supervisor IMMEDIATELY.

  • Debrief the incident with your supervisor and create a plan for following-up with the guest.

EMPLOYEE-RELATED INCIDENTS

  • Make a note of all witnesses, including students.

  • In the case of a collision with another skier/rider, both parties are required to remain on scene until they have provided name and contact information to a member of Ski Patrol or Mountain Safety, even if no injury results.

  • In the event of any incident, regardless of whether or not you think there was an injury, notify your supervisor IMMEDIATELY.

  • If not involved in an incident, but witness one, it must be reported to Ski Patrol and/or your supervisor.

  • All employees are required to call Ski Patrol in the case of involvement in an incident, whether on or off the clock.