frequently asked questions
What if I already bought an Epic Pass and I just got hired?
You can receive a refund for your epic pass if you had already purchased one before being hired. See here for more information.
Do I get an Epic Pass?
Employees of the Ski and Snowboard School get a free Epic Pass. See Direct Connect for more details on where and how to use your pass benefits.
What happens to my season pass once I’m done working for the season?
If you have met your commitment and received an Achieves or higher on your end of season evaluation, and plan on returning next season, you will be placed on SIS (Seasonal Inactive Status), and you pass will be active until the end of the season. Your employee pass will also be good for many benefits through the summer as well. (See Direct Connect for more details)
Upon termination of employment or a non-SIS seperation, your pass, your dependent’ passes and your comp/discount coupons will be deactivated.
Are there family or friend discounts?
Dependent and coupons are available for some employees depending on your work commitment (Full Time or Part Time), and years of service. Visit: http://vailresortshealth.com/pass-details/ for more info. password: EpicBenefits
What is a typical work day?
Check out our ‘Day in the life’ descriptions found here
What is PSIA/AASI?
The Professional Ski Instructors of America – American Association of Snowboard Instructors (PSIA/AASI) is a nonprofit education association dedicated to promoting the sports of skiing and snowboarding through instruction. With more than 31,500 members, PSIA-AASI establishes certification standards for snow-sports instructors and develops education materials to be used as the core components of instructor training. Our regional division is PSIA/AASI - E.
For more information about this and other training opportunities visit our training page here.
What type of lessons will I teach?
Most non-certified new hire instructors will generally teach in our full day children’s programs
How does parking work?
See our page on parking here
Who do I contact with paycheck or payroll issues?
You can reach out to your supervisor or Shannon McAvoy our SRS Admin for questions about pay. If they are unable to assist you, Direct Connect & People Connect are your best resources for HR related information.